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The great author Patrick Lencioni writes in his great book “The 5 Dysfunctions of the Team“:
Establishing healthy communication is the keystone of true teamwork. Given the many benefits that come with quality teamwork and communication, the only question we can ask is: Why don‘t more teams focus on leveraging team building communication as a competitive tool? This question begs another: Why don't the majority of people who realize the benefits of organized teamwork, especially business people, actively work on
improving their communication skills?
A problem intensified by the competitive nature of business. . . people literally feel like they are fighting for their lives. Luckily, it’s a problem that can be fixed through improving your team's communication in the workplace. Competitive Advantage: Leverage Yourself and Your Team The best teams hone their communication skills like a razor. They’ve been trained to slice their way through most problems, and think their way around corners.
These types of improvements are profound in the quality of teamwork, amount of management, and level of productivity. By connecting better to the people around them, great teams hold each member (the team leader included) accountable for their actions. Establishing a culture of team building communication gives your team the words to use when others are not performing up to snuff. Your relentless focus on improving communication is the difference between your team’s success and failure. Right now: what are the important issues affecting your business or team? How are you going to solve them? Have you really thought about it? Start a dialogue with your team. It’s an excellent idea to create a forum or hold regular workshops to improve your team building communication and address people’s concerns. As a leader it is in your best interest to help improve your team’s communication skills. Persuasion is the Key To Teamwork. . . Teamwork is the key to success. You must persuade people to see your ideas, to get behind them and push your team toward the lofty goals you have set. Sales master Brian Tracy writes: Your job is to become absolutely excellent at influencing and motivating others to support and assist you in achieving your goals and solving your problems. . . Most people are not aware that every human interaction involves a complex process of persuasion and influence. Most copywriters know people’s two motivating factors:
Whether they’re selling a bottle of mouthwash, or a shiny new flame-red sports-car, good communicators can persuade you to do their bidding with these two factors. But isn’t this manipulation. . . and won’t your team see right through you? As Tracy says: “You can either persuade others to help you or be persuaded to help them.” The beauty of team building is, in the right environment, everyone benefits. Your job is to create that environment. To persuade well you should motivate your team by presenting them with a choice between something they desire to achieve and something they fear losing. Persuade and motivate people to communicate better and you’ll wonder why you didn’t do it that way from the start. You’re Not In The Failure Business For most teams, inspired teamwork could be their major competitive advantage in the marketplace. But, lack of focus on improving communication skills becomes a giant, New York City-sized, pothole threatening to swallow their entire organization. Ask yourself: Does every member of your sales team really know what the Top 5 objectives of every sales presentation they do? Really, have you talked to them about it, role played with them, and set a absolute minimum level of performance that you expect? Have you clearly communicated your expectations, persuaded your team, motivated them and set them free upon the world? It’s simple, if you want to squeeze every last drop of potential out of each and every individual on your team you need to relentlessly focus on a few simple steps. If you haven’t taken these steps to grow the effectivness of your team building communication, how can you expect anything more than the results you are getting right now? The key to getting people to see things your way lies in your ability to persuade them positively. . . discover the 4 P’s of Persuasion and begin improving your team today. Remember you are not alone. . . most organizations fail because of poor communication. . . You're not a firefighter either so get PROactive Rather than focusing on team building communication they focus on team modification. They scrape away at it and rearrange parts of it. Constantly slapping team members on the wrist with warnings and punishments that never seem to have any systematic affect to the behavior of your team as a whole. Like Michael Gerber writes in his excellent book "The E-Myth," struggling team leaders work "in" their business rather than "on" their business. This type of reactive “firefighting” winds up causing more wasted time and team dysfunction which in turn cause more problems for you, the team leader. Focus on What You Want and Communicate It. . . Simple Go to Top of Team Building Communication Learn much more about Effective Communication and team building. Hey. . . take me back to the Team Building Homepage! |
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